In this post People & Learning Manager, Marie Nichols shares what we’re going to change and improve following employment-service customer feedback. I’ve worn many hats during my career working in housing, employability, and people management, and it’s through wearing each of those hats that I have come to understand the importance of asking people about their experiences. It sounds obvious but I’ve worked with people in the past
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Renaisi run an employment service customer satisfaction survey every 6 months. The survey helps to track customer satisfaction and also helps us improve our services for the participants.
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Renaisi led the evaluation of the More than a Pub programme (MTAP). Read the findings of the second phase of the evaluation.
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Ruth Feder, City Bridge Trust’s Head of Impact & Learning, discusses the partnership with Renaisi’s former Head of Learning, Alice Thornton.
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Renaisi is the evaluation partner for Power to Change’s Empowering Places programme. In the last 18 months, we’ve gathered learning through interviews and video ethnography from six community businesses about how they’ve adapted, survived or thrived through the Covid-19 pandemic. Empowering Places funds six local community-focused organisations to nurture and grow community businesses in their
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